Terms and Conditions

Last Updated: July 29, 2025

Welcome to Thee Best Brows (the "Website"), operated by Thee Best Brows LLC ("we," "us," or "our"). By accessing or using our Website, you ("you" or "user") agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Website. These Terms also include provisions to ensure compliance with A2P 10DLC messaging standards for SMS communications.

1. Acceptance of Terms

By accessing or using the Website, you agree to these Terms and our Privacy Policy, which is incorporated by reference. Continued use of the Website constitutes browsewrap consent to these Terms. For certain actions, such as signing up for SMS notifications, you may be required to provide clickwrap consent by actively selecting a checkbox or replying to a confirmation message.

2. SMS Program and A2P 10DLC Compliance

Our SMS program provides updates, appointment reminders, and promotional offers related to Thee Best Brows services. By opting into our SMS program, you agree to the following:

Program Description: You will receive messages about appointment reminders, special offers, and updates from Thee Best Brows. Message frequency varies, typically up to 4 messages per month.

Opt-In Process: To subscribe, you may submit your phone number via our Website, text "JOIN" to our designated 10DLC number, or sign up in-person. A double opt-in process is used: after expressing interest, you will receive a confirmation SMS asking you to reply "YES" to confirm subscription (e.g., "You requested to receive messages from Thee Best Brows. Reply YES to confirm. Msg & data rates may apply.").

Opt-Out Instructions: To stop receiving SMS messages, text "STOP" to our 10DLC number. You will receive a confirmation of your opt-out.

Rejoining Instructions: To rejoin after opting out, text "START" to our 10DLC number and follow the double opt-in process.

Customer Care: For assistance, text "HELP" to our 10DLC number or contact us at [email protected].

Fees: Message and data rates may apply as per your mobile carrier plan.

Privacy: We do not share or sell your mobile information with third parties for marketing or promotional purposes. Your data may be shared with subcontractors for support services, such as customer service, as outlined in our Privacy Policy.

We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations, ensuring proper consent and transparency. Prohibited content, such as hate speech or illegal activities, is not permitted in our SMS campaigns, per CTIA guidelines.

3. Use of the Website

The Website is intended for users who are at least 18 years old. You agree to:

Use the Website for lawful purposes only.

Not engage in unauthorized activities, such as hacking, data scraping, or distributing malicious software.

Not post or transmit content that is defamatory, obscene, or violates applicable laws.

4. Intellectual Property

All content on the Website, including text, images, logos, and designs, is owned by Thee Best Brows LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without express written permission.

If you believe any content on our Website infringes your copyright, please contact us at [email protected]with a notice compliant with the Digital Millennium Copyright Act (DMCA).

5. User-Generated Content

If you submit content to the Website (e.g., reviews or testimonials), you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content for business purposes. You represent that your content does not infringe on third-party rights or violate applicable laws.

6. Pricing and Payments

Services or products purchased through the Website are subject to our pricing policies, displayed at the point of sale. We accept major credit cards and other methods as indicated. All payments are final, except as outlined in our refund policy, linked in the footer of the Website. Failure to make payments may result in suspension of services.

7. Limitation of Liability

To the fullest extent permitted by law, Thee Best Brows LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or SMS program. The Website and its services are provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose.

8. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Your interactions with third-party providers are at your own risk.

9. Termination

We reserve the right to terminate or suspend your access to the Website or SMS program for violating these Terms, engaging in prohibited activities, or at our discretion. Upon termination, you must cease using the Website and opt out of SMS communications if applicable.

10. Governing Law

These Terms are governed by the laws of the United States and the state where Thee Best Brows LLC is registered. You agree to submit to the jurisdiction of courts in that state for any disputes arising from these Terms.

11. Accessibility

We strive to make our Website accessible to all users in compliance with the Equality Act 2010 and other applicable laws. If you encounter accessibility issues, please contact us at [email protected].

12. Changes to Terms

We may update these Terms at our discretion. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website constitutes acceptance of the revised Terms.

13. Contact Information

For questions or concerns about these Terms or our SMS program, contact us at:

Email: mak@theebestbrows.com

Address: 3333 Rice St Suite 102 Room 1, Miami, FL 33133, United States

By using our Website or SMS program, you acknowledge that you have read, understood, and agree to these Terms and Conditions.